Welcome to GoldenYolkMeats! These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.
These terms constitute a legally binding agreement between you and GoldenYolkMeats. Please read them carefully.
Acceptance of Terms
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, along with our Privacy Policy.
You agree to:
- Provide accurate and complete information
- Use our services only for lawful purposes
- Comply with all applicable laws and regulations
- Respect intellectual property rights
- Not engage in fraudulent or harmful activities
Our Services
Premium Eggs
We supply fresh, organic eggs from rare breed chickens raised in natural conditions.
Quality Meat
Premium meat from rare breed chickens, processed under strict hygiene standards.
Home Delivery
Convenient delivery service ensuring freshness and quality from farm to your door.
Customer Support
Dedicated customer service to assist with orders, inquiries, and concerns.
Service Availability: Our services are currently available in select regions of India. Service availability may vary based on location and seasonal factors.
Ordering & Payment
Product Selection
Browse our products and add desired items to your cart. Check product details, prices, and availability.
Order Placement
Provide accurate delivery information and select your preferred delivery time slot.
Payment Processing
Complete payment using our secure payment gateway. We accept major payment methods.
Order Confirmation
Receive order confirmation via email/SMS with tracking details and estimated delivery time.
Payment Terms:
Delivery & Returns
Delivery Times
- Standard Delivery: 1-2 business days
- Express Delivery: Same day (select areas)
- Bulk Orders: 2-3 business days
- Rural Areas: 3-5 business days
Delivery Policy
- Temperature-controlled vehicles for freshness
- Contactless delivery available
- Delivery tracking via SMS/Email
- Signature required for high-value orders
Return Policy
- Quality issues: Full refund within 24 hours
- Wrong item delivered: Immediate replacement
- Damaged packaging: Refund or replacement
- No returns for perishable items without quality issues
Delivery Charges:
Product Quality & Safety
Quality Assurance
All products undergo strict quality checks and meet food safety standards. We maintain cold chain throughout the supply process.
Health & Safety
Products are tested for freshness, contamination, and quality. We follow FSSAI guidelines and maintain hygiene standards.
Organic Standards
Our chickens are raised naturally without antibiotics or growth hormones. Feed is organic and sourced from certified suppliers.
Our Quality Guarantee
We guarantee the freshness and quality of all our products. If you're not satisfied with the quality, we offer a full refund or replacement within 24 hours of delivery.
Limitation of Liability
Service Limitations
While we strive to provide excellent service, we cannot guarantee uninterrupted availability of our website or services. We are not liable for delays due to circumstances beyond our control.
Product Liability
Our liability is limited to the replacement or refund of defective products. We are not responsible for any indirect, incidental, or consequential damages.
Maximum Liability
Our total liability to you for any claims arising from our services shall not exceed the amount you paid for the specific product or service.
Information on our website is provided "as is" without warranties. We reserve the right to modify services, prices, and terms without notice.
Termination
We reserve the right to terminate or suspend your access to our services at our discretion, with or without notice, for any violation of these Terms.
Grounds for Termination:
Governing Law & Disputes
Governing Law
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Noida, Uttar Pradesh.
Dispute Resolution
We encourage resolving disputes through direct communication. If unresolved, disputes may be settled through arbitration as per the Arbitration and Conciliation Act, 2015.
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue to be valid and enforceable.